Client A* first came to PAQ when they were behind in their bookkeeping and taxes. With multiple changeover in business structures across a period of two years, the books were confusing and misleading.
Adopting a 'first-principles' approach to problem solving, we pulled apart and listed all the problems at play, and managed to identify that the main concerns were to perform catch up bookkeeping, work closely with the accountant and the Australian Taxation Offce (ATO).
At this point, the ATO has levied approx $12,000 of penalties and interest charges onto the client.
*name changed for privacy purposes
First, we identified the core concerns and pressing issues that needed to be addressed immediately. This allows us to be more focussed in solving the issue quickly.
Once the core issues and desired outcomes are identified, we began our journey to Client A's stress-free bookkeeping experience.
Using our software stack and internal systems, we ensured the project is completed as quickly as possible.
During this period, there will be regular communication with multiple parties as we aim to solve the underlying problems.
In the final stages after everything is complete, we ensure that we have achieved the desired outcome for the client, and the core issues have been dealt with and resolved.
Finally, we work with the client in developing an ongoing bookkeeping plan that gives our clients a fixed-fee, peace of mind solution.
The result? Not only is the client now up to date with their bookkeeping with all lodgements on time, we also managed to save the client $12,000 by working with the ATO and clarifying and developing a case for the client.
We don't just do bookkeeping - we solve real life business problems so that you can get back to the core focus of your business.
Let us show you how we can do this for you as well, for free.
With our FREE 30-MIN REVIEW SESSION, find out how you can outsource your bookkeeping and payroll to a trusted services provider, forever.
"We have been using PAQ Group for nearly 3 years now. Justin and his team are very professional and helpful. I would highly recommend them." Craig Shaw | CEO Circles of Life Disability Support Solutions
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